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SearchINNOVA Medical Website Terms of Use
Last updated: September 18, 2026
These Terms of Use (the “Terms”) apply to access to and use of the INNOVA Medical website and related email notifications.
In these Terms, “INNOVA Medical,” “INNOVA,” “we,” “us,” and “our” refer to INNOVA Medical, a division of Advancing Eyecare (“AEC”), as applicable.
By accessing or using this website, you acknowledge that you have read and agree to be bound by these Terms. If you do not agree to these Terms, you must stop accessing and using the website.
Certain features, products, or services may be subject to additional terms and conditions. If there is a conflict, the specific terms applicable to the relevant feature, product, service, or transaction will prevail to the extent of the conflict.
1.0 Permitted Use of the Website
You may access and view the content of this website and print excerpts from it solely for personal, informational, and non-commercial purposes.
You agree not to:
- use the website or its content for any unlawful, fraudulent, or unauthorized purpose;
- attempt to gain unauthorized access to the website, its systems, its servers, or another user’s account;
- interfere with the operation, availability, or security of the website;
- introduce viruses, malware, or other harmful code;
- systematically collect, extract, or reproduce website content or data without authorization; or
- use the website or its content in a manner that may infringe the rights of INNOVA Medical, AEC, or any third party.
INNOVA Medical may restrict or suspend access to the website when it has reasonable grounds to believe that these Terms have been violated or that the security or proper operation of the website may be compromised.
2.0 Product and Service Information
Information presented on the website, including product and service descriptions, specifications, images, availability, and technical information, is provided for informational purposes only.
INNOVA Medical takes reasonable measures to ensure that this information is accurate. However, errors, omissions, or discrepancies may occur. Products, packaging, accessories, specifications, and availability may also change without notice.
Images may not represent the exact product supplied. If there is a discrepancy between information displayed on the website and official information provided by the manufacturer, the most recent documentation approved or supplied by the manufacturer will prevail, subject to applicable law.
You are responsible for verifying all relevant information and specifications before ordering or using a product. Healthcare professionals must also consult the applicable user manual, labelling, Canadian-authorized indications for use, warnings, and precautions.
Unless otherwise stated, information presented on the website does not constitute a contractual offer to sell. Prices, quotations, promotions, and availability may be subject to additional conditions, confirmation, or correction before an order is accepted.
No information on this website is intended to replace the advice, judgment, or responsibilities of a qualified healthcare professional.
3.0 Orders and Transactions
When the website allows you to request a quotation, place an order, or purchase a product or service, additional terms and conditions may apply to the transaction.
Submitting an order or quotation request does not necessarily constitute acceptance by INNOVA Medical. An order may be subject to verification of pricing, availability, customer information, and payment terms.
To the extent permitted by law, INNOVA Medical reserves the right to correct obvious errors concerning prices, descriptions, promotions, or availability before accepting an order. If an error is discovered after an order has been submitted, INNOVA Medical will contact the customer and provide the available options in accordance with applicable law.
Every transaction remains subject to any rights and warranties that cannot be excluded or limited under applicable law.
4.0 Intellectual Property
All elements of this website, including its text, graphics, photographs, videos, documents, downloads, and other copyright-protected works, are owned by INNOVA Medical, AEC, the applicable content supplier, or another rights holder, or are used with the owner’s authorization.
The trademarks, trade names, product names, logos, and other distinctive signs displayed on the website belong to INNOVA Medical, AEC, their affiliates, or their respective owners. Their presence on the website does not grant the user any licence or right to use them.
Subject to rights belonging to third parties, INNOVA Medical owns the rights relating to the compilation, selection, organization, design, and layout of this website.
Any permitted copy or printout of website content must retain all copyright notices and clearly acknowledge the rights of INNOVA Medical or the applicable rights holder.
Except as expressly authorized under these Terms, website content may not be reproduced, republished, retransmitted, modified, distributed, sold, or otherwise exploited without the prior written authorization of INNOVA Medical or the applicable rights holder.
5.0 Links to the INNOVA Medical Website
If you wish to create a link to any part of this website, you must first obtain the written authorization of INNOVA Medical.
No link may falsely suggest that INNOVA Medical or AEC endorses, sponsors, or recommends any person, business, product, service, or third-party website.
INNOVA Medical may withdraw its authorization and request the removal of a link when it reasonably considers the link to be misleading, harmful, or inconsistent with these Terms.
6.0 Third-Party Links and Content
The website may contain links to websites, platforms, documents, or other resources operated or provided by third parties (“Linked Sites”).
These links are provided solely for your convenience. Their inclusion does not mean that INNOVA Medical or AEC endorses the Linked Site, its content, its operator, its products, or its services, or that any association exists with them.
INNOVA Medical and AEC do not control Linked Sites and are not responsible for their availability, security, privacy practices, or content.
Any access to or use of a Linked Site, as well as any transaction entered into with a third party, is subject to that third party’s terms and policies. To the extent permitted by law, INNOVA Medical and AEC accept no responsibility for any loss or damage arising from your use of a Linked Site or your dealings with a third party.
7.0 Accounts, Passwords, and Security
When access to any part of the website requires an account, username, or password, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.
You are responsible for activities conducted through your account, subject to applicable law. You must immediately notify INNOVA Medical of any unauthorized use of your account, loss of your login credentials, or security breach of which you become aware.
You must ensure that the information associated with your account is accurate and current.
Although INNOVA Medical and AEC take reasonable measures to protect information transmitted through the website, no electronic transmission or storage system can be guaranteed to be completely secure. You should not use your account or forms not intended for that purpose to transmit confidential or sensitive information that is not necessary for the service requested.
The collection, use, disclosure, retention, and protection of personal information are governed by the applicable Privacy Policy.
8.0 Website Availability and Operation
INNOVA Medical makes reasonable efforts to keep the website accessible and operational. However, it does not guarantee that the website will be continuously available, error-free, or compatible with every device, browser, or system.
INNOVA Medical may temporarily suspend, modify, or discontinue any part of the website to perform maintenance, address a security concern, or update its features.
9.0 Disclaimer of Warranties
To the extent permitted by law, the website and its content are provided “as is” and “as available.”
INNOVA Medical and AEC make no representations or warranties, express or implied, concerning:
- the accuracy, completeness, or currency of the content;
- the suitability of the website or its content for a particular purpose;
- the absence of errors, interruptions, viruses, or other harmful components;
- the continued availability of the website; or
- any results arising from the use of the website or its content.
Nothing in these Terms excludes, restricts, or modifies any warranty, right, or remedy that cannot be excluded, restricted, or modified under applicable law.
10.0 Limitation of Liability
To the extent permitted by law, INNOVA Medical, AEC, their affiliates, and their respective directors, officers, employees, representatives, and suppliers will not be liable for any indirect, incidental, special, or consequential loss, expense, or damage arising from access to or use of the website, the inability to use the website, or the use of its content or a Linked Site.
To the extent permitted by law, this limitation applies to losses of data, revenue, profits, or business opportunities.
Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded, including liability for bodily or moral injury or for material injury caused intentionally or through gross fault.
11.0 Email Notifications
Email notifications associated with the website may contain general, administrative, transactional, or promotional information.
Commercial electronic messages are sent in accordance with applicable requirements. Where required by law, you may withdraw your consent to receive promotional communications by using the unsubscribe mechanism provided in the message.
Withdrawing consent to promotional communications may not prevent the delivery of necessary administrative or transactional messages, such as communications concerning an order, account, request, or security notice.
12.0 Changes to These Terms
INNOVA Medical may amend these Terms from time to time to reflect changes to the website, its operations, or applicable legal requirements.
The date of the latest update will appear at the beginning of these Terms. Where required by applicable law, INNOVA Medical will provide appropriate notice of the changes and obtain any required consent.
By continuing to use the website after an amendment takes effect, you acknowledge the amended Terms, subject to the requirements of applicable law.
13.0 Governing Law and Jurisdiction
These Terms and the use of the website are governed by the applicable laws of Canada and of the relevant province or territory.
Any dispute relating to these Terms or the use of the website will be submitted to the courts having jurisdiction under applicable law. Nothing in this section limits consumer rights or the application of mandatory rules concerning the jurisdiction of the courts.
14.0 Severability and Entire Agreement
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the fullest extent permitted by law or, when necessary, severed from the remaining provisions. The remaining provisions will continue in full force and effect.
INNOVA Medical’s failure to immediately exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.
These Terms, together with any expressly applicable additional terms, constitute the agreement governing the use of the website.
15.0 Contact Us
If you have questions about these Terms, please contact INNOVA Medical at:
Requests concerning access to, correction of, or deletion of personal information, or any other privacy-related matter, must be handled in accordance with the applicable Privacy Policy.