Reliable Service Support

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Protect your new purchase with a Fast Track protection plan from INNOVA.

Purchase a Fast Track plan up to 45 days from invoice date and immediately benefit from the following:

  • Receive premium service – prioritized and expedited
  • No need for repair quotes or approvals that slow down the process
  • Free travel, parts, labor, and loaner equipment
  • Repairs by certified technicians using INNOVA protocol standards

As a further protection, 50% of your Fast Track investment can be allocated towards a trade-in value for any qualifying INNOVA instrument.

All Fast Track benefits are fully transferable.

Coverage TypeManufacturer WarrantyFast Track
Available to PurchaseIncludedUp to 45 days after purchase
Renewal PeriodNot ApplicableFixed term of 5 years
Parts and LaborIncluded*Included*
LoanerIncludedPriority queue
Service Call PriorityNoIncluded
Fully TransferableIncludedIncluded
Online Training Access (Diagnostic equipment only)IncludedIncluded
Service Response (within One Business Day)NoIncluded
Return of Premiums on UpgradeNoIncluded - up to 50% of your contract premiums
Preventive MaintenanceNoIncluded***

Loaner equipment subject to availability
* Edging instruments subject to limit of lenses performed per year based on model
** Some restrictions may apply to remote locations
*** Only available for certain equipment