The User's Groups is an important resource for all customers in order to receive seamless ongoing support. This comprehensive knowledge portal contains valuable Clinician and Technician support material, and will be the conduit that INNOVA utilizes to communicate information, updates, as well as distribute the latest software/firmware releases available for your instrument(s).

If you work in a practice where equipment is shared across colleagues, we can associate your personal account to the one that the purchase was made under. This will then allow you to access to the User’s Group(s). Please fill out the information below to complete the request and our team will modify your account accordingly.

The following information pertains to the account that you would like to be associated to:

If possible, please indicate the Customer ID (Username) of the account that you would like to be associated to
The name of the account is often the name of the clinic/practice